Shipping & Return Policies


Shipping Policy

Ooh La La  has a standard shipping fee of $8.99 for all orders. International rates will differ. Local customers in Baltimore can choose curbside/store pickup at checkout at no cost.

All orders are usually shipped out within 1 to 2 business days. Please allow a window of 3-7 business days for delivery.

Return Policy

In-Store Orders:

Please note that all sale items are final purchase. For other products, we offer refunds within 1 day and exchanges or store credit within 7 days.

Item must be unworn with tag and receipt. 

If a discount was applied, no refund will be given. You can exchange or get store credit only.

To return you can drop off your items at our storePlease call the store for hours: 410-580-9000. Or email: mdoohlala@gmail.com.

Website Orders:

You have 4 business days from when you receive the item to ship it back to get a full refund. You are responsible for the shipping cost. We can provide a label for a flat fee of $8.95.

All returns must be shipped to our store:

Ooh La La Boutique 

226 Reisterstown Rd

Baltimore, MD 21208

Once your package reaches us, please allow 7 days for your refund to be issued - in the same method you used to pay. Unfortunately, if the item is not in transit within four business days from when your item was delivered, it’s too late to make a return.

Click here to start a return.

Refunds will only be given if the item is returned unworn, unwashed, without any damages, and the tag is intact.

Once your package reaches us please allow 7 days for your refund to be issued. You will receive your refund in the same method you used to pay.

Unfortunately if it is past the 4 days it is too late to make a return. If there were any shipping delays along the way please contact us so we can accommodate you. Items sent back after 4 days will not be returned.

Sales

Please note: ALL sale, "Final Sale", and discounted items are final sale and may not be returned. If these items are returned, the customer will not be credited, and the item(s) will not be mailed back.